Technical Support Intern at Unbox Robotics
About Unbox Robotics
We at Unbox Robotics are revolutionizing warehouses and distribution centers by building the world's most compact, powerful, and flexible mobile robotics systems for the new age of warehousing. Our product is the World's 1st of its kind AI-powered parcel sorting robotic system that gets installed 10X faster, saves 50+% space and improves productivity by more than 3X with 50% fewer robots than that of the competition. Founded in 2019, we are backed by marquee investors and angels. We are looking to add to our team of thinkers, innovators and doers and would love to have you join us at the Pune, India office and build the future of on-demand robotics logistics solutions
Roles & Responsibilities:
Retrieve and analyze system logs.
Assist in root cause analysis (RCA).
Support customer calls and issue resolution.
Contribute to the development of Grafana dashboards.
Requirements:
Proficiency in Excel or Google Sheets.
Experience in RoboCon, Baja, or similar competitions.
Strong logical reasoning skills.
Effective communication abilities.
Good to Have:
Basic programming skills (Python, SQL)
Experience with Grafana or dashboarding tools
Strong troubleshooting and debugging skills
Eligible Candidates:
Desired Qualification: Electronics Engineering or any equivalent degree
Work Experience: 0-6 months
We Value:
Constant learner to become a Subject Matter Expert
Proven record in start-up environment working with innovations
Exposure to a high paced working environment
Ability to conduct detailed procedures in a time-constrained environment
Also, to learn more about what is like to be a Unbox employee, please read more about current employees and company culture :
Work Location: Pune
Work Mode: On-Site
Salary Range: Competitive Salary
