About Unbox Robotics

The Role

Key Responsibilities

1. Robot Software

• Own the product roadmap for on-robot software: task execution, navigation APIs, fault recovery workflows, and firmware interface contracts.
• Define acceptance criteria and simulation test suites for robot software releases; monitor live fleet telemetry to surface regressions and prioritise fixes.
• Specify versioned, backward-compatible API contracts between the robot stack, fleet orchestration layer, and WCS.

1. Fleet Management

• Own the Fleet Management System (FMS) roadmap: real-time task allocation, multi-robot traffic management, zone-based routing, and throughput optimisation across heterogeneous fleets.
• Drive fleet health features — battery management, predictive maintenance alerts, automated rebalancing — and define KPIs: utilisation rate, cycle time, deadlock frequency, and MTTR.
• Own fleet provisioning UX: robot registration, map management, zone configuration, and operational parameter tuning.

1. Customer Integration

• Own the integration product roadmap: REST/webhook APIs, WMS connectors (SAP EWM, Manhattan, Blue Yonder, Oracle), ERP integrations, and EDI support.
• Define data contracts for order ingestion, sort-to-destination logic, and fulfilment callbacks; set SLAs for API uptime, message latency, and retry policies.
• Build and maintain an Integration Playbook — API references, sandbox environments, and code samples — to reduce customer time-to-live; productise repeatable connectors into self-serve modules.

1. UI Applications & Operator Experience

• Own the roadmap for all operator-facing UIs: Fleet Dashboard, Warehouse Control Console, sorting configuration UI, and mobile floor apps.
• Lead user research with warehouse managers and floor staff; define UX requirements and work with Design to produce wireframes and prototypes.
• Drive design system strategy — component reuse, visual consistency, and WCAG 2.1 accessibility across all Unbox UI surfaces.

1. Execution & GTM

• Partner with Software, Backend, Frontend, and QA squads for sprint delivery; own stage-gate reviews from alpha through GA and post-launch retrospectives.
• Co-own GTM with Sales: release notes, demo environments, capability matrices, ROI models, and software packaging/pricing frameworks.

Requirements

• 2–4 years in Product Management; 2+ years owning software in robotics, industrial automation, IoT, or enterprise SaaS
• Proven experience across 2+ of the four product areas: robot software, fleet management, integration products, or operator UI
• Strong grasp of agile delivery, API design, release management, and production observability
• Proficiency in SQL, Python notebooks, or BI tools for metrics and business case development
• Ability to write sharp PRDs, API contracts, and user stories; comfortable working with software, backend, and frontend engineers
• UX research skills user interviews, usability testing, journey mapping with hands-on experience collaborating with product designers
• Excellent communication and stakeholder management across engineering, customer success, sales, and leadership
• Data-driven mindset; comfortable defining and tracking product KPIs end-to-end

Good to Have

• Familiarity with WMS/WCS platforms and warehouse order fulfilment workflows
• Experience with fleet management platforms for AMRs or AGVs
• Exposure to API integration ecosystems — REST, webhooks, event-driven architectures (Kafka)
• Knowledge of cloud-native architectures, microservices, and edge compute for robot fleets
• Experience with design systems and WCAG accessibility for industrial UIs
• Prior experience in a high-growth startup or Series A–C environment

Qualification

• B.Tech / B.E. in Computer Science, Electronics, Robotics, or related discipline (required)
• MBA or M.Tech in Product / Systems Engineering (preferred, not mandatory)

We Value

• Bias for action and ownership mentality in a fast-paced startup environment.
• Portfolio of software products shipped 0→1 or scaled in industrial, logistics, or robotics context
• Ownership mentality you close loops, not just open them
• Systems thinking across robot behaviour, fleet coordination, and operator experience
• Empathy for warehouse operators; comfort translating floor observations into elegant software